Do not buy their products, they don’t stand behind them. Smith is a top water heating brand, here’s why you might choose a unit. It’s compliant to the Ultra-Low NOx regulations and has a uniform energy factor of 0.93. Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new … Copyright © 2020 Consumers Unified LLC. Researching good water heaters, user feedback, and obtaining expert advice, we managed to find our top three. The water heater is a tankless design that means it … Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Review of the Best A.O. The company made another huge acquisition in 2007 when it bought GSW Inc. and the American Water Heater Company. Smith acquired the Burkay Company of Toledo, Ohio. Bottom line spend a few more $$$s and get a quality hot water heater from another company. The AO Smith GPVL-50 ProMax power vent gas water heater is by far the top choice 50-gallon gas water heater of 2021. A. O. Smith's Signature Select Non-Condensing Ultra-Low NOx Indoor Tankless Gas Water Heater uses up to 190,000 BTU/h of natural gas or propane to deliver a 3.5 gallons per minute flow rate (based on a 90°F rise) of continuous hot water for your home when sized appropriately. A.O. Is your family size 3 to 4 people? Smith GCR-40 ProMax Plus High Efficiency Gas Water Heater, 40 gal at After 2 years, the heat exchanger started leaking - short-circuited rest of unit. Smith International opened a commercial water heater and boiler plant in Stratford, Canada. Our content is intended to be used for general information purposes only. Might not be as effective in colder regions. The company produced 16,750 sets of landing gear, 46,700 propeller blades, and even nose frames for B-25 bomber planes. Let’s have a closer look. Remote monitoring: Drain tank restart goes back out. You can also find relevant email addresses and phone numbers, including international numbers for anyone purchasing outside of the U.S. Customers can find manuals, catalogs, and spec sheets if needed. So by the time I jumped through all of AO Smith’s hoops still no hot water. Another useful feature is the heavy-duty anode rod. We had it less than 24 hours and had a receipt from Lowe's. They are known to be a company of innovation, as they made a glass-lined tank in the 1950s. For more information about reviews on please visit our Everything you need on AO Smith Water heaters, including model details, industry rankings and customer reviews, all in one place. It allows them to interact with, monitor and manage commercial water heaters. Here, engineers use advanced research to develop portable and hydronic water heaters. In any event I was asked for a authorization code which I didn't have and was told to notify AO Smith to get such code. We’ll start sending you the news you need delivered straight to you. Save my name, email, and website in this browser for the next time I comment. You can contact the A.O. This will minimize standby heat loss. It also comes with an Easy-Link System, meaning that you can connect it with up to four other units. Unfortunately I didn’t check all the negative reviews before I purchased!!! All Rights Reserved. Instead of the usual steel tank, A.O. Smith Vertex Water Heater assembly. It was here that they officially entered the market for coil-type commercial water heaters. This hot water heater has been nothing but a nightmare. If you maintain your water heater correctly, it gives a long lifespan of at least eight years. Today it is headquartered in Ashland City, Tenn. and manufactures gas, electric, hybrid and tankless water heaters. It has improved thermal efficiency and is easily installed. A.O. So let’s have a look at their history and best products. Smith customer service directly through its website. If your house is on the smaller side, this line probably isn’t for you. To top it all off, they insulated it with a 2-inch environmentally-friendly foam. AO Smith won't replace again - claiming it has suffered heat stress. Which A.O. Once we got to Lowe's they needed a RA number to return the water heater and we told them A.O. Smith lined theirs with glass — eliminating the risk of rust and corrosion. Be aware if you buy a water heater from A O Smith and it breaks because it’s terrible quality. Smith and A.O. View A.O. Smith and was told it was not under warranty and couldn't be returned to Lowe's. A.O. It was NOT from A.O. I called their customer support and after 20min someone picked up my call and he does not care about the only question I had i.e. These are a cross between their electric Vertex line and hybrid design. Thanks to its two heating elements, the unit also has a relatively quick recovery time of 66 gallons per hour. Find helpful customer reviews and review ratings for AO Smith PHPT-80 Residential Electric Water Heater at Today, A.O. Rheem water heaters included a 6-year warranty on parts & tank and a 1-year labor warranty. I did and they have totally ignored me. Sure, it doesn’t come with smart features like some of the other models do, but for what it costs this water heater is great for heating enough water for a family. Hot Water Heater was removed and returned to store or at least that was the plan. By answering a few simple questions, a list of units with prices is generated. In 2008, the company became one of the first U.S water heating companies to market units in India (4). We changed the thermostats and the heating elements. During the First World War, A.O. AO Smith – A Brief Review. 2 years starts leaking again. I bought a AO Smith water softener from Lowe's. I asked them why isn’t this ridiculous process posted in Lowe’s and listed on your box. Narrowing them down to the top three, though? In 2010, A.O. I purchased an AO smith water heater around 12/22 for my mother's house had it installed, and it works just fine. Lowe's ate the cost for the returned water heater. With a high indoor capacity of 13,000 BTU, it inputs excellent power and ensures that you receive consistently hot water supply. Their products, however, don’t seem to be very highly rated on big sites such as Amazon or HomeDepot. A.O Smith Electric Water Heater Reviews. Smith water heater review. Glass-lined tank with 2-inch environmentally-friendly foam insulation. I've had 2 of them. The AO Smith Voltex heat pump water heater come with four operating modes – Efficiency that only uses the heat pump to heat the water (this is the most efficient mode and has the lowest operation cost); Hybrid that uses both heat pump and electrical heating elements (great for high hot water demands); Electric that works like a traditional water heater by using electrical elements to heat the water (great for colder areas as a … It has produced its first water heater in 1939. Smith joined forces with Takagi Industrial Company. The information provided on this website is not intended to be a replacement or substitute for professional advice. You can also find a wide range of choices on Amazon. Unsubscribe easily. They worked at forming steel tubing from sheet metal to create frames for different products. Most of the people know the brand value of AO Smith as a reliable tank-based water heater. It was the first American water heating company to enter the Indian shore when it ventured into the Indian markets in … The unit runs on natural gas and uses no more than 199,000 BTU an hour. Smith Water Heaters of 2020, 10-year limited warranty on tank and parts, 23.625 inches by 17.75 inches by 11.25 inches, 15-year heat exchanger warranty and five years on parts, Six-year limited warranty on tank and parts, 15-year (heat exchanger); 5 years (parts). Sensible Digs is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to A.O. Smith Water Heater Parts. If you have a larger household and are looking for a space-saving alternative, we may have found one for you. It’s all on you!!! Find helpful customer reviews and review ratings for A.O. How do I know I can trust these reviews about A. O. Smith? In the early 70s, they expanded to Europe, building a plant in Veldhoven, Netherlands. Its location on this page may change next time you visit. Tank water heaters typically hold 40, 50, or 55 gallons or more. Unsubscribe at any time. Some users complained that it’s a bit tall for a. Initially I purchased a AO Smith Water heater and I had some problem with the Unit within 4 Days of Purchase and I made a request for new unit replacement. Read Reviews. Sign up to receive our free weekly newsletter. You can change the setting on the fitted digital screen which also shows and lets you choose the temperature. This is a very bad company and I regret buying their product. Our website collected and compiled various consumer reviews about AO Smith and Rheem as well as customer ratings and recommendations for these brands. The company also says they are designed as a good choice for a mobile home. Features. We love this company, especially because they have a water heater for every different demand. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. A. O. They all feature the benefits of an electric boiler with the efficiency of a heat pump design. (see our review of Navien) hardness settings. Their breakthrough became a great influence on the development of arc welding as a mass-production method. Write a Review "Don't ever buy a Vertex water heater!" FAQ. AO Smith said it was the Delta unit in the shower. Smith water heater review. Although a few have received faulty units, customer service was quick to replace them. It comes in a 50-gallon power-direct vent model and a 75-gallon power-direct vent model. A whole other issue. Includes a heavy-duty anode rod and two heating elements. AO Smith is one of the oldest and most trusted globally recognized water heating manufacturers. Both companies made an agreement that A.O. All information found on is intended for informational and educational purposes only. Upon doing so I finally got someone to pick up. Product selector tool: (Not) Then they said it was Plumming. The rep for A.O. Navien – Specializes in tankless water heaters and boilers. Delivers enough hot water for a five-person household. AO Smith is one of the leaders in the water heater industry to supply commercial and residential products. Then you can go for the best 50 Gallon Water Heater. This hybrid can provide enough hot water for two simultaneous showers. A. O. Smith Water Heater Reviews A. O. Smith is a leading manufacturer of commercial and residential water heaters. AO Smith began producing residential hot water heaters in 1939 and shipped the first AO Smith commercial hot water heater in 1953. So then I send over an hour on the phone with the company and they won’t issue the return authorization without making repairs on the hot water heater that they don’t pay for. At the beginning of the 1960s, A.O. Customer service from A.O. So today I went to Menards and bought a Richmond electric water heater and hooked it up. Though this brand is more than 140 years old, its India’s presence is just a decade old. Smith’s electric water heaters are all LEED certified and offer superior efficiency to older models. Two decades later, they became the biggest bicycle part manufacturer in North America (1). Vertex water heater: Thank you, you have successfully subscribed to our newsletter! This results in less energy wasted on reheating. GDFE 50 gallon water heaters. You simply answer a few relevant questions and the tool will pick out a list of products and their prices (7). Water heater pilot does not light. American Water Heaters – Sub-brand of AO Smith sells many residential and commercial models. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. If you’re looking for a specific type, A.O. Installed a commercial-grade tankless gas water heater. Smith water heater is an excellent product fit for light commercial and residential use. It delivers an unlimited amount of hot water for three to four running bathrooms, depending on your climate. The website also features a Product Selector Tool which helps consumers to find the right unit for them. Smith celebrated its 100th anniversary. Smith. Smith unit, you can do this through its official website, Smith's full selection of standard and high efficiency natural gas water heaters. I emailed their technical support and was asked to email them pictures. It rusted at 4 years. Smith engineers developed a coated welding rod. I went through the process of having this hot water heater professionally installed. Similar to the rest of the 540 series, this model utilizes commercial grade copper alloy in its heat exchanger. I should have read the reviews before buying a ao smith product. Soon after the Second World War, A.O. Sold exclusively by plumbing wholesalers and plumbing contractors, A. O. Smith offers a broad range of residential and commercial water heaters, boilers and storage tanks. Best Noritz Tankless Water Heater Reviews – 2020 A.O. Unsubscribe easily. Today we chose the ATI-540H-N tankless water heater. (see our review of American Water Heaters) Bosch – Electric, gas and solar waters heaters, as well as mini-tank systems. View A.O. Smith would not give us one. A.O. Smith is the worst we've ever had to deal with. A.O. Top 10 Water heaters. Smith ENS-50, this 176 pound model features a Permaglass coating to keep the unit from corroding, and on the inside the strong cross-linked polymer Dynaclean Diffuser Dip Tube ensures maximum hot water output, while eliminating lime scale build up and sediment removal. Fortunately, though, their own website is easy to get advice or shop from. A link has directed you to this review. This tankless is also fairly easy to install. First one was bought and installed 1-2-2010. Smith Water Heaters If you are searching for a replacement for your old, outdated water heater, you should consider one from A.O. Smith will require maintenance and may need to have parts replaced over time. If you want the perfect Water Heater for your family, get one from our Top 40 Gallon Water Heaters. See who made our list of the best Water heaters of 2020. There were also multiple comments saying that it provides more than enough hot water for a family of four. Smith is that they go all out to help customers find the perfect unit. One of the many things customers are praising A.O. He waited for 2 hours and it didn’t heat up. They would join each other to manufacture and market tankless water heaters in North America (5). This A.O. The Best A.O. Smith’s ProLine water heaters are a great fit for larger households or those living in colder regions. More to come. Smith? The location had nothing to do with the warranty. Includes safety features such as freeze and overheat protection. This makes it a good match for whole home applications. Five years later, A.O. Bla bla bla. Smith has two lines of tankless water heaters: gas/propane and hybrid/propane. 1.0 rating. The tank was one month old and they voided my warranty because I installed the tank in the same location as the old which was no longer per code. Water heaters are an essential part of day to day life, especially when you’re living in the cold region. Many are even Energy Star certified. Forms are available online to inform them of any issues. Hybrid water heaters are the dream appliance for any homeowner looking to reduce their utility costs. The Voltex hybrid water heaters also work as dehumidifiers, drawing moisture from the surrounding air. A.O. Smith because they refused to give us a RA number! He blackmailed me to register my product or not get any details/help about the product. In winters, we can’t do our day to day water related works, because it is too cold to wash things. Initially a sales office for Europe and the Middle East, this soon included assembly and fabrication premises. A hot-surface igniter is generally more reliable and robust than its pilot cousin. Most of the gas/propane models are still Energy Star and LEED certified. It has hybrid, efficiency, vacation, and electric modes. It also introduced its Conservationist line of residential water heaters (3). As a leader, we refuse to sit quietly. Technical support was hard to reach, and gave different answers on why they would not honor the 5-year parts warranty - first I was told it was voided because my plumber had replaced parts before, so it could be workmanship. Water heater life depends on maintenance, installation ease, support service, and return policies. Looking for a new water heater but not sure which brand to choose? After 6 months this product is junk. Smith is one of the oldest leading water heating companies. The digital display is very user-friendly — with fewer buttons, there’s less chance of a mishap. As a retired plumber, Peter now spends his time teaching others how they can fix leaks, replace faucets, and make home improvements on a budget. There are several tools available on the official website to help you find the right water heater. It failed after 3 years almost to the day. ... Find ratings and reviews for AO Smith Heat Pumps, Boilers and more. AO Smith GPVL-50 ProMax Power Vent Gas Water Heater Review. In 1899, A.O. A. O. Smith offers a wide range of residential and commercial water heaters. When I told them the entire unit was replaced (not parts) the first time, they changed the tune and now said it was not covered because I have hard water in my area. Smith’s hybrid water heaters adhere to their Voltex line. Was told I should have not returned said item to store and Item should have been serviced to check ohms readings and to see if heating element was bad that I could purchase from Lowe's reming you this is a new hot water heater that was Installed CORRECTLY spoke with two customer personnel one of whom hung up on me while I was talking. AO Smith Vertex Water heater Reviews. Read honest and unbiased product reviews from our users. Smith has a long history — the company introduced a lot of the innovations that make today’s water heaters so efficient. Reviews of the 5 Best 50 Gallon Gas Water Heater, Plus 1 to Avoid 1. AO Smith is another company that has been around for quite some time. Essentially, making it the largest water heater company in North America. This durable material is also what makes it sufficient for a higher-demand household. Smith. People looking for a residential water heater can choose from multiple options including gas, electric, tankless, hybrid or solar. It was founded by Charles Jeremiah Smith in 1874, but they didn’t initially manufacture water heaters. To save further energy, the unit has a hot-surface igniter as opposed to a pilot light. Smith for is the great quality of their products. 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Smith water heater business. Smith’s ProLine water heaters are a great fit for larger households or those living in colder regions. Find the right gas water heater for your home. Smith's full selection of standard, hybrid, and high efficiency electric water heaters. A.O. In fact, she told me if I would change the location of the tank, in my mom and dad's old farm house, that with pictures, they would reinstate the warranty. If you wish to purchase an A.O. A.O. The ProLine water heaters don’t have Wi-Fi compatibility or include any other high-tech functions. They can’t explain why. This, in turn, cools down the room. NEVER, EVER will we recommend a water heater made by A.O. How long will a Rheem water heater last? One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. Consumers can find a product support tool online in case they need product manuals, spec sheets or catalogs. Dont Buy.. These water heaters have an incredibly high recovery rate, with a first-hour rating of 79 gallons per hour. Smith, being one of the innovators in the water heater industry, finding suitable products wasn’t a problem. Smith claims that it can reduce your water heating costs by up to 73 percent. Read honest and unbiased product reviews from our users. They also built 4.5 million bombs, water heaters for barracks, and jeep frames. Is AO Smith a good water heater? One of A.O. For consumers unsure of which water heater to buy, A. O. Smith provides an interactive tool to help consumers pick the right unit. A.O. We chose to show you the GPVL-50 ProMax, part of their ProLine series. The A.O Smith Signature Gas Water Heater is the cheapest in our guide for large water heaters, but that doesn’t mean you’ll miss out. ConsumerAffairs is not a government agency. Look no further than this particular model if you are seeking a powerful gas water heater. Point of demand hot water heater… iCOMM Elite is A. O. Smith’s remote monitoring technology for commercial water heaters. She got the run around from A.O. Most will have a uniform energy factor of .70 percent or more.